11 November 2024 — Auckland, New Zealand

Blackhawk.io announces strategic partnership with Link America to deliver NEEDME IoT and digital transformation solutions across the Americas

Blackhawk.io, a global leader in IoT and real-time digital transformation solutions for remote and mobile assets, is excited to announce a strategic partnership with Link America (LinkAm), a premier technology solution provider.

This collaboration will deliver Blackhawk’s cutting-edge NEEDME.com Platform as a Service (PaaS) technology, to businesses across North America, Central America, and South America. The partnership will empower industries such as aviation, real estate management, airports, and OEM equipment suppliers to revolutionize their operations through smart, data-driven technology, connected products and branded customer experiences.

The partnership supports sales of the generally available NEEDME.com version of the platform, and custom branded white-label instances for large scale enterprise or OEM digital projects.

Transforming Aviation, Real Estate, Airports, and OEM Industries

The NEEDME.com platform is designed to streamline operations, optimize asset utilization, and enable proactive maintenance using IoT technologies. Through this partnership with LinkAm, enterprises in aviation, airport management, real estate, and OEM equipment supply will have access to integrated solutions that address the unique challenges of their industries:

Aviation and Airport Operations

NEEDME’s IoT solutions offer real-time monitoring of ground support equipment (GSE), enhanced visibility into fleet management, and predictive maintenance and service requests, breakdown issues and urgent jobs. Airports can improve passenger mobility services with wheelchair tracking and tracking of other critical equipment, and ensure that service schedules, compliance and breakdown notifications are met without delay.

Real Estate Management

Property managers can benefit from easy reporting of problems and proactive management of scheduled maintenance due. Enable remote monitoring of HVAC systems, energy usage, occupancy sensors, and building infrastructure, reducing operational costs and enhancing tenant satisfaction. Automated workflows can streamline service requests and maintenance issues, improving efficiency across large real estate portfolios.

OEM Equipment Suppliers

With NEEDME’s platform, OEM suppliers can remotely monitor equipment performance, track warranty data, and deliver proactive service support to customers, extending the life of equipment and reducing unplanned downtime.

Gottfried Pausch, Managing Director of Blackhawk.io, emphasized the importance of this collaboration in supporting these industries: “We’re proud to partner with Link America to bring our NEEDME.com IoT platform to aviation, airport operations, property management, and OEM equipment suppliers across the Americas. NEEDME helps these industries increase asset performance, reduce operational costs, and drive efficiency through data insights. With LinkAm’s deep expertise in the region, this partnership will provide transformative solutions to businesses looking to stay ahead in a competitive market.”

Andres Ruzo, CEO of Link America, shared his enthusiasm for the expanded opportunities this partnership presents: “The NEEDME platform is a game-changer for industries that rely on heavy equipment and complex operations. Aviation, airports, real estate, and OEMs all have critical needs for real-time data and seamless asset management, and NEEDME.com provides the perfect solution to address those challenges. We’re excited to offer this powerful tool to businesses throughout the Americas.”

Empowering Industry-Specific Digital Transformation

Through the combined strength of Blackhawk.io’s technology and LinkAm’s regional presence, businesses in these key sectors will now have access to solutions that enable real-time data integration, predictive maintenance, and automation of critical operations. The partnership enables enterprises to reduce downtime, optimize equipment usage, and make informed decisions that drive growth and profitability.

For more information, please contact:

About Blackhawk.io

Blackhawk.io is a leading provider of IoT and real-time digital transformation solutions for remote and mobile assets. Specializing in connected equipment, vehicle telematics, and predictive maintenance technologies, Blackhawk.io empowers organizations in aviation, real estate, OEM supply, and more to optimize asset utilization, streamline operations, and reduce costs through data-driven insights.

About Link America (LinkAm)

Link America is a premier provider of technology solutions, specializing in telecommunications, logistics, and IoT integration services across North America, Central America, and South America. With a focus on digital transformation, LinkAm connects businesses with cutting-edge tools to improve operations, enhance customer experiences, and drive growth. Through strategic partnerships and advanced connectivity solutions, LinkAmerica empowers clients to navigate today’s complex digital landscape. For more information, visit www.linkam.com.

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