Indoor Asset Tracking Case Study

Logistical Asset Management with BLE Beacons

Enhancing asset visibility and management for a freight and transport company using Bluetooth Beacons.

Overview

A leading freight and transport company implemented Blackhawk’s Bluetooth Beacon technology to track and manage a large number of transport cages and dollies. This delivered key results in improved asset visibility, reduced losses, and enhanced operational efficiency.

The Problem

An international freight and transport company faced significant challenges in managing and tracking their extensive fleet of transport cages and dollies.

These dollies are essential operational assets required to transport specific types of goods. They are a key component of the service required by the company’s customers and part of shipping and handling agreements (SLA’s). Despite having large numbers of these dollies and cages they would often end up with too many in some locations and none available where they needed to be. Operationally, no one was able to keep track of where these assets were and where they needed to be, leading to delays, cost over-runs and service delivery problems.

Pain Points

Asset Loss and Misplacement

Frequent loss and misplacement of transport cages and dollies, leading to increased costs and operational inefficiencies.

Lack of Visibility

Limited real-time visibility of asset locations, resulting in difficulties in locating specific items when needed.

Manual Tracking

Inefficient manual tracking processes that were time-consuming and prone to errors.

Operational Delays

Delays in freight and transport operations due to the inability to quickly locate and deploy required equipment.

High Replacement Costs

Increased expenses associated with replacing lost or misplaced transport cages and dollies.

Inventory Management

Challenges in maintaining an accurate inventory of transport assets, leading to overstocking or underutilization.

The Solution

To address these challenges, the freight and transport company implemented a comprehensive Bluetooth Beacon tracking solution provided by Blackhawk.io. The solution includes:

Bluetooth Beacons

Equipped transport cages and dollies with Bluetooth Beacons that emit signals detectable by nearby Bluetooth-enabled devices and handheld gateways. These are rugged beacons with ultra-long battery life and easy mounting options.

Self-Managed Rollout

Equipped the freight company’s staff with a device installation app so that their own staff could install and provision BLE beacons at their convenience.

Integrated Handheld Gateways

Field workers were already equipped with Zebra handheld freight scanners running Android OS. Blackhawk enabled a BLE gateway scanning app which could be easily deployed to all devices by the IT department using existing centralized change management tools.

Real-Time Tracking

Enabled real-time tracking of transport assets within warehouses, distribution centers, and other operational areas.

Geofencing

Established virtual boundaries to receive alerts when assets enter or exit designated areas.

Centralized Monitoring

Provided a centralized platform for monitoring and managing all tracked assets, accessible via web and mobile applications.

Automated Inventory Management

Integrated with the company’s inventory management system via API to automatically update asset status and location.

Historical Data Analysis

Offered insights into asset utilization and movement patterns through historical data analysis.

The Result/Benefits

Implementing Blackhawk’s Bluetooth Beacon technology resulted in significant improvements for the freight and transport company.

  • Achieved real-time visibility of transport cages and dollies, reducing the time and effort required to locate specific items.
  • Improved operational efficiency and awareness by ensuring the right equipment is available when needed and redistributing resources for on-time-performance.
  • Minimized losses and misplacements of transport assets, leading to lower replacement costs and reduced operational disruptions.
  • Increased accountability for asset usage and movement.
  • Automated tracking and inventory management processes, reducing manual labor and associated errors.
  • Empowered staff and customers by making asset location information visible to those who needed it in the field. This enabled staff to make their own decisions to ensure operational efficiency.
  • Enhanced the company’s ability to manage and deploy assets efficiently, resulting in smoother freight and transport operations.
  • Lowered expenses related to asset replacement and overstocking due to accurate inventory management.
  • Reduced insurance premiums by demonstrating improved asset management and security measures.
  • Leveraged historical data to identify trends and optimize asset utilization, leading to better resource allocation and planning.
  • Informed strategic decisions regarding asset procurement and maintenance.
  • Enhanced service delivery by reducing operational delays and ensuring timely availability of transport cages and dollies.
  • Strengthened customer trust and loyalty through reliable and efficient operations.

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