In the world of connected operations, data is power—but only if it’s accessible, actionable, and unified. For many asset-intensive industries, managing mixed fleets means juggling siloed data from multiple telematics providers, OEM platforms, aftermarket devices, and IT systems. The result? Fragmented insights, inconsistent reporting, and missed opportunities for optimisation.

At Blackhawk.io, we believe that no matter where your data comes from, it should drive smarter, faster decisions. That’s why we’ve built our platform to be data-agnostic—designed to ingest, normalize, and automate data from virtually any physical asset source.

A Unified Platform for Any Data Source

Our strength lies in flexibility. Whether your data comes from OEM APIs, aftermarket hardware, or third-party enterprise systems, Blackhawk makes it usable. Here’s how we bring it all together:

🏭 OEM-Fitted Telematics (API)

We connect directly to factory-fitted telematics platforms via secure APIs—enabling real-time asset insights from leading manufacturers across construction, agriculture, aviation GSE, and transport.

🔧 Aftermarket Telematics Providers

Already using other telematics systems? We integrate with third-party providers via APIs to centralize your fleet data without forcing hardware replacement.

📡 Blackhawk IoT Devices

Need tracking and sensor solutions where none exist? We supply and support a range of robust Blackhawk-branded IoT devices—ideal for light vehicles, heavy equipment, trailers, containers, tools, and more.

🧪 Custom IoT Solutions

From Bluetooth to LoRaWAN, we design, source, test, and support custom hardware for clients with specialized needs—ensuring you get exactly the right fit for your asset and environment.

🧩 3rd Party Software Integrations

We ingest operational data from ERP, maintenance systems, rental platforms, and other enterprise tools—so every stakeholder sees a unified picture of performance and uptime.

🔁 Bi-Directional API Support

Data flows both ways: Blackhawk also pushes events and insights into your CRM, CMMS, DMS, or workflow engines, enabling truly connected operations. Trigger follow-up actions, service alerts, or even customer communication automatically—no manual handoffs required.

From Data Chaos to Clarity: Our Approach

Once data enters the Blackhawk platform, it is normalized—standardized into a common language regardless of source. From there, we apply:

• AI-driven insights to detect anomalies, predict maintenance, and optimize usage.

• No-code workflows to trigger automated processes and communications.

• Real-time dashboards for unified asset visibility across brands, types, and locations.

This not only improves asset utilization, service planning, and compliance—it also empowers your teams to operate proactively, not reactively.

Powering the Entire Asset Lifecycle

Our platform doesn’t just collect data—it drives action across every phase of the asset lifecycle:

1. Onboarding → Auto-register assets from telematics or DMS data

2. Utilization → Track usage, idling, time on site

3. Maintenance → Trigger PMs and breakdown workflows

4. Compliance → Monitor WOF/COF, service history, inspections

5. Resale/Replacement → Leverage lifecycle analytics for smarter capital decisions

The Blackhawk.io NEEDME platform provides a unified data hub – integrating and normalizing data from a variety of mixed fleet sources and automating operations and updates to your wider IT ecosystem.

Why It Matters

If you’re managing a mixed fleet or trying to digitize your service delivery, waiting for a single telematics solution to “do it all” just delays progress. Blackhawk.io meets you where you are—connecting your current systems, augmenting your existing data, and helping you get more value from what you already have.

With Blackhawk, your equipment, processes, and people work in sync—no matter what logo is stamped on the side of the machine.

Ready to Normalize, Automate, and Scale?

Whether you’re an equipment dealer, OEM, contract maintenance provider, or fleet operator, Blackhawk.io gives you the unified visibility and automated control you need to deliver exceptional service and performance.

📥 Contact us today to learn how we can integrate your fleet data and transform your operations: sales@blackhawk.io