Top 20 Asset Fleet Management Capabilities Enabled by Blackhawk Telematics & IoT
When people ask “what does Blackhawk do?” the briefest reply we tend to offer is “GPS tracking”. Most people understand location and “dot on map” features. However, GPS tracking is but one tool in our IoT toolbox and the truth is we do a lot more than simply tracking.
In today’s complex landscape of requirements, managing and maintaining large asset fleets while simultaneously servicing multiple users and customers is a significant challenge. From financed asset obligations and operational SLAs to performance targets, key outcomes, customer reporting, and proof of service, the demands are extensive. Simply knowing the location of assets is no longer sufficient. Clients require detailed insights into asset status, condition, upcoming maintenance needs, uptime, time to fault resolution, utilization, and more.
Blackhawk telematics excels in digitizing and consolidating all this crucial data, providing operational awareness through a single pane of glass – our CAMPUS IoT platform (Central Asset Management Platform for Unified Services).
CAMPUS Overview
Blackhawk IoT & Telematics Capabilities
01 – Reduce Maintenance Costs for Equipment Fleet
Problem & Status Quo
High maintenance costs due to unexpected breakdowns and inefficient maintenance schedules.
Desired Outcome
Reduced maintenance expenses and improved equipment lifespan.
Solution & Benefits
IoT-enabled predictive maintenance systems monitor equipment health, predict failures, and schedule timely maintenance. Benefits include cost savings, reduced downtime, and extended equipment life.
Industry Use Cases
- Airport
- Transportation
- Construction
- Manufacturing
- Materials handling
- Agriculture
- Forestry
- Mining
- Freight
02 – Managing Fleet Operations + Large Asset Pools
Problem & Status Quo
Difficulty in tracking and managing numerous assets leads to inefficiencies and increased operational costs.
Desired Outcome
Efficient tracking and management of all assets in real-time.
Solution & Benefits
IoT devices provide real-time data on asset location and status, enabling better management and reduced operational costs.
Industry Use Cases
- Airport
- Transportation
- Construction
- Manufacturing
- Forestry
- Mining
- Freight
- Logistics
- Shipping
03 – Rationalise Fleet + Reduce CAPEX + OPEX
Problem & Status Quo
Over-investment in fleet assets and high operating expenses.
Desired Outcome
Optimized fleet size and reduced capital and operating expenditures.
Solution & Benefits
Data analytics from IoT sensors help identify underutilized assets and optimize fleet size. Benefits include cost reductions and improved asset utilization.
Industry Use Cases
ALL, but particularly;
- Fleet management
- Airports
- Rental services
- Motor pools
04 – Improve Productivity and On Time Performance (OTP) by Locating Assets
Problem & Status Quo
Inefficiencies and delays due to inability to locate assets quickly.
Desired Outcome
Optimized fleet size and reduced capital and operating expenditures.
Solution & Benefits
Real-time asset tracking ensures quick location of assets, leading to improved scheduling and reduced delays.
Industry Use Cases
- Logistics
- Transportation
- Warehousing
- Ground handling
- Materials handling
- Construction
- Ready-mix
05 – Reduce Waste + Improve Sustainability
Problem & Status Quo
Excessive waste production and poor sustainability practices.
Desired Outcome
Minimization of waste and enhanced sustainability.
Solution & Benefits
IoT solutions monitor resource usage and waste production, helping to optimize processes and reduce waste.
Industry Use Cases
- Manufacturing
- Agriculture
- Energy
06 – Reduce Emissions + Lower CO2
Problem & Status Quo
High levels of emissions contributing to environmental degradation.
Desired Outcome
Reduced emissions and lower carbon footprint.
Solution & Benefits
IoT systems optimize fuel usage and monitor emissions, promoting environmentally friendly practices.
Industry Use Cases
- Transportation
- Manufacturing
- Energy production
07 – Control + Manage Access to Equipment or Vehicles
Problem & Status Quo
Unauthorized access leading to misuse and theft.
Desired Outcome
Secure and controlled access to assets.
Solution & Benefits
IoT-enabled access control systems ensure only authorized personnel can access equipment. Benefits include increased security and reduced theft.
Industry Use Cases
- Construction
- Healthcare
- Warehousing
08 – Optimize Asset Uptime, Productivity + Do More with Less
Problem & Status Quo
Frequent downtime and suboptimal productivity.
Desired Outcome
Maximum asset uptime and productivity.
Solution & Benefits
IoT solutions provide real-time monitoring and predictive analytics to ensure optimal asset performance.
Industry Use Cases
- Manufacturing
- Agriculture
- Construction
- Transportation
- Airport GSE
- Airport Operations
09 – Manage Preventative Maintenance and Milestones Across Whole Fleet
Problem & Status Quo
Lack of coordinated maintenance schedules leads to equipment failure and lost productivity with increased cost.
Desired Outcome
Proactive maintenance and milestone management.
Solution & Benefits
IoT systems track maintenance schedules and milestones, ensuring timely servicing and reducing failures.
Industry Use Cases
- Fleet management
- Manufacturing
- Construction
- Airport GSE
10 – Ensure Asset Compliance and Safe Operations Across Fleet
Problem & Status Quo
Non-compliance with regulations and unsafe operations.
Desired Outcome
Full compliance and safe operations.
Solution & Benefits
IoT monitoring ensures assets comply with regulations and operate safely, reducing legal risks and enhancing safety.
Industry Use Cases
- Transportation
- Logistics
- Construction
11 – Managing Service Providers, KPI Tracking, and Adherence to Service Level Agreements (SLA’s)
Problem & Status Quo
Difficulty in managing multiple service providers and tracking performance.
Desired Outcome
Full compliance and safe operations.
Solution & Benefits
IoT solutions track KPIs and SLA adherence, enabling better management of service providers and improved service quality.
Industry Use Cases
Enterprises with contract maintenance providers;
- Service providers
- Aftersales management
- Facility management
- Logistics / freight
12 – Securing Assets and Loss Prevention
Problem & Status Quo
High risk of asset theft and loss.
Desired Outcome
IoT-enabled security systems provide real-time monitoring and alerts for unauthorized activities, enhancing security.
Solution & Benefits
Enhanced security and minimized asset loss.
Industry Use Cases
- Retail
- Warehousing
- Transportation
13 – Managing Logistical Assets Operations and Supply Chain
Problem & Status Quo
Inefficiencies and delays in logistics and supply chain operations.
Desired Outcome
Streamlined logistics and optimized supply chain.
Solution & Benefits
IoT solutions provide real-time tracking and data analytics to optimize logistics and supply chain operations.
Industry Use Cases
- Logistics
- Manufacturing
- Retail
14 – Asset Pool Booking Management
Problem & Status Quo
Inefficient asset booking and underutilization.
Desired Outcome
Efficient booking and optimal asset utilization.
Solution & Benefits
IoT systems enable real-time booking management, ensuring optimal use of assets.
Industry Use Cases
- Corporate fleets
- Equipment rental services
- Facility management
15 – Indoor/Outdoor Campus Asset Management
Problem & Status Quo
Challenges in managing assets across large campuses.
Desired Outcome
Efficient management of indoor and outdoor assets.
Solution & Benefits
IoT solutions provide comprehensive asset tracking and management for large campuses.
Industry Use Cases
- Education
- Healthcare
- Corporate campuses
16 – Workflow Automation
Problem & Status Quo
Manual processes lead to inefficiencies and errors.
Desired Outcome
Automated workflows for improved efficiency.
Solution & Benefits
IoT-enabled automation streamlines workflows, accuracy reducing errors and improving efficiency.
Industry Use Cases
- Manufacturing
- Logistics
- Healthcare
17 – PowerBI Reporting
Problem & Status Quo
Difficulty in analyzing and interpreting data.
Desired Outcome
Enhanced data analysis and visualization.
Solution & Benefits
Integration with PowerBI provides robust reporting and data visualization capabilities.
Industry Use Cases
- All industries
18 – Equipment as a Service (EaaS) / Pay-Per-Use
Problem & Status Quo
High costs of equipment ownership and maintenance.
Desired Outcome
Cost-effective access to equipment.
Solution & Benefits
IoT solutions enable EaaS models, allowing pay-per-use access to equipment. Benefits include reduced capital expenditure and maintenance costs.
Industry Use Cases
- Construction
- Manufacturing
- Healthcare
19 – Aftersales Pipeline Management and Automation
Problem & Status Quo
Challenges in managing aftersales services and customer relationships.
Desired Outcome
Efficient aftersales service management.
Solution & Benefits
IoT solutions automate aftersales processes and manage customer interactions effectively.
Industry Use Cases
- Automotive
- Electronics
- Machinery
20 – Digital Customer Experiences / Digital Retail
Problem & Status Quo
Traditional retail lacks personalization and efficiency.
Desired Outcome
Enhanced digital customer experiences.
Solution & Benefits
IoT-enabled digital solutions provide personalized and efficient customer interactions.
Industry Use Cases
- Retail
- eCommerce
- Hospitality
Why you need to act
Operational Asset Efficiency
Ensure, track and measure key operational outcomes and performance indicators for assets. Includes:
- Cycle and turnaround times
- Operating hours
- Utilization and productivity
Asset Fleet Rightsizing
Understand what equipment you have, what is being used, where it needs to be, where assets are over or underutilized and where you need to redistribute equipment or where you can afford to phase out assets and downsize.
Operational Situational Awareness
Know where all assets are, what they are being used for, what availability you have, or where assets are down and replacements are needed. Visualize and update in real-time for constant awareness and up-to-date decision making.
Equipment Uptime and Reliability
Optimise asset availability and productivity. Ensure assets are serviced and ready to go. Minimise breakdowns and accelerate remediation by getting the right people to the right place with the right parts, first time, every time.
Preventative Maintenance
Automate planned maintenance scheduling based on usage (runtime or mileage). Ensure warranty obligations are fulfilled and service records are meticulously kept and accessible. Managed service providers and maintenance work. Track maintenance downtime, benchmark and improve on maintenance KPIs and get the best out of the resources you have.
Service Level Agreement (SLA) Management
Support equipment contracts with enterprise customers by providing utilisation reporting and telematics services, including automated KPI reporting.
Condition Monitoring
Improve customer service with tracked breakdown resolution reporting.
Reinforce customer satisfaction and loyalty
Improve visibility into uptime and utilisation of equipment and increase peace of mind with managed maintenance based on runtime.
Health and Safety Management
Ensure safe and authorised equipment use, report safety issues and track resolution.
Regulatory Compliance
Ensure inspections and certifications are renewed on time and that required safety checklists are completed and filed digitally.
Fault Resolution
Digitally log faults that need attention, flag asset status if problems are urgent for unscheduled downtime. Maintain visibility and awareness of where problems are located and time to resolution.
Finance Auditing
Inventory and manage all your floorplan assets and audit stock immediately.
Sustainability and environmental responsibility
Increase efficiency, reduce waste, lower fuel consumption and right-size your fleet to ensure fleet sustainability.
How we solve the problem
Industry Use Cases & Asset Type Examples
Motorised and Non-motorised Equipment
- Truck
- Vehicle
- Heavy Equipment
- Trailers
- Portable Plant
- Machinery
Airport Ground Support Equipment (GSE)
- Tow Tractors
- Baggage Belts
- Towbars
- Passenger Stairs
Construction
- Excavators
- Dozers
- Loaders
- Compactors
- Powered Plant
- Tools
- Trailers
- Heavy Equipment
- Light Equipment
- Attachments
Mining
- Excavators
- Dozers
- Loaders
- Haul Trucks
- Crushers
- Screening Equipment
- Powered Plant
- Tools
- Trailers
- Heavy Equipment
- Light Equipment
Agriculture
- Tractors
- Quads
- Utes
- Side-by-sides
- Harvesters
- Bailers
- Spreaders
- Implements
- Loaders
- Mowers
- Trailers
- Heavy Equipment
- Light Equipment
Manufacturing + Industrial
- Machinery
- Escalators
- Lifts
- Doors
- Gates
- Pool Equipment
- HVAC
- Gas Fittings and Heaters
- Ventilation
- Security
- Electrical
- Plumbing
- Access Equipment
- Inclined Elevator
- Fire Safety
- General Maintenance
Transport + Logistics
- Trucks
- Trailers
- Containers
- Material Handling
- Forklifts
- Pallets
- Cages
- Bins and Skips
- General Maintenance
Fleet Management
- Trucks
- Vehicles
- Vans
- Cars
- Light Commercial
- EVs
- Hybrids
- Machinery and Equipment
- Trailers
Materials Handling
- Forklifts
- Elevated Work Platforms (EWP)
- Boom Lifts
- Pallet Jacks
- Dollies
Field Operations
- Utility Vehicles
- 4×4 Vehicles
- Light Commercial Vehicles (LCV)
- Tools
- Attachments
- Safety Equipment
Property / Building Management
- Lifts
- Escalators
- Fire Safety System
- Access Platforms
- HVAC
- Doors