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Top 20 Asset Fleet Management Capabilities Enabled by Blackhawk Telematics & IoT

When people ask “what does Blackhawk do?” the briefest reply we tend to offer is “GPS tracking”. Most people understand location and “dot on map” features. However, GPS tracking is but one tool in our IoT toolbox and the truth is we do a lot more than simply tracking.

In today’s complex landscape of requirements, managing and maintaining large asset fleets while simultaneously servicing multiple users and customers is a significant challenge. From financed asset obligations and operational SLAs to performance targets, key outcomes, customer reporting, and proof of service, the demands are extensive. Simply knowing the location of assets is no longer sufficient. Clients require detailed insights into asset status, condition, upcoming maintenance needs, uptime, time to fault resolution, utilization, and more.

Blackhawk telematics excels in digitizing and consolidating all this crucial data, providing operational awareness through a single pane of glass – our CAMPUS IoT platform (Central Asset Management Platform for Unified Services).

CAMPUS Overview

Blackhawk IoT & Telematics Capabilities

01 – Reduce Maintenance Costs for Equipment Fleet

Problem & Status Quo

High maintenance costs due to unexpected breakdowns and inefficient maintenance schedules.

Desired Outcome

Reduced maintenance expenses and improved equipment lifespan.

Solution & Benefits

IoT-enabled predictive maintenance systems monitor equipment health, predict failures, and schedule timely maintenance. Benefits include cost savings, reduced downtime, and extended equipment life.

Industry Use Cases
  • Airport
  • Transportation
  • Construction
  • Manufacturing
  • Materials handling
  • Agriculture
  • Forestry
  • Mining
  • Freight

02 – Managing Fleet Operations + Large Asset Pools

Problem & Status Quo

Difficulty in tracking and managing numerous assets leads to inefficiencies and increased operational costs.

Desired Outcome

Efficient tracking and management of all assets in real-time.

Solution & Benefits

IoT devices provide real-time data on asset location and status, enabling better management and reduced operational costs.

Industry Use Cases
  • Airport
  • Transportation
  • Construction
  • Manufacturing
  • Forestry
  • Mining
  • Freight
  • Logistics
  • Shipping

03 – Rationalise Fleet + Reduce CAPEX + OPEX

Problem & Status Quo

Over-investment in fleet assets and high operating expenses.

Desired Outcome

Optimized fleet size and reduced capital and operating expenditures.

Solution & Benefits

Data analytics from IoT sensors help identify underutilized assets and optimize fleet size. Benefits include cost reductions and improved asset utilization.

Industry Use Cases

ALL, but particularly;

  • Fleet management
  • Airports
  • Rental services
  • Motor pools

04 – Improve Productivity and On Time Performance (OTP) by Locating Assets

Problem & Status Quo

Inefficiencies and delays due to inability to locate assets quickly.

Desired Outcome

Optimized fleet size and reduced capital and operating expenditures.

Solution & Benefits

Real-time asset tracking ensures quick location of assets, leading to improved scheduling and reduced delays.

Industry Use Cases
  • Logistics
  • Transportation
  • Warehousing
  • Ground handling
  • Materials handling
  • Construction
  • Ready-mix

05 – Reduce Waste + Improve Sustainability

Problem & Status Quo

Excessive waste production and poor sustainability practices.

Desired Outcome

Minimization of waste and enhanced sustainability.

Solution & Benefits

IoT solutions monitor resource usage and waste production, helping to optimize processes and reduce waste.

Industry Use Cases
  • Manufacturing
  • Agriculture
  • Energy

06 – Reduce Emissions + Lower CO2

Problem & Status Quo

High levels of emissions contributing to environmental degradation.

Desired Outcome

Reduced emissions and lower carbon footprint.

Solution & Benefits

IoT systems optimize fuel usage and monitor emissions, promoting environmentally friendly practices.

Industry Use Cases
  • Transportation
  • Manufacturing
  • Energy production

07 – Control + Manage Access to Equipment or Vehicles

Problem & Status Quo

Unauthorized access leading to misuse and theft.

Desired Outcome

Secure and controlled access to assets.

Solution & Benefits

IoT-enabled access control systems ensure only authorized personnel can access equipment. Benefits include increased security and reduced theft.

Industry Use Cases
  • Construction
  • Healthcare
  • Warehousing

08 – Optimize Asset Uptime, Productivity + Do More with Less

Problem & Status Quo

Frequent downtime and suboptimal productivity.

Desired Outcome

Maximum asset uptime and productivity.

Solution & Benefits

IoT solutions provide real-time monitoring and predictive analytics to ensure optimal asset performance.

Industry Use Cases
  • Manufacturing
  • Agriculture
  • Construction
  • Transportation
  • Airport GSE
  • Airport Operations

09 – Manage Preventative Maintenance and Milestones Across Whole Fleet

Problem & Status Quo

Lack of coordinated maintenance schedules leads to equipment failure and lost productivity with increased cost.

Desired Outcome

Proactive maintenance and milestone management.

Solution & Benefits

IoT systems track maintenance schedules and milestones, ensuring timely servicing and reducing failures.

Industry Use Cases
  • Fleet management
  • Manufacturing
  • Construction
  • Airport GSE

10 – Ensure Asset Compliance and Safe Operations Across Fleet

Problem & Status Quo

Non-compliance with regulations and unsafe operations.

Desired Outcome

Full compliance and safe operations.

Solution & Benefits

IoT monitoring ensures assets comply with regulations and operate safely, reducing legal risks and enhancing safety.

Industry Use Cases
  • Transportation
  • Logistics
  • Construction

11 – Managing Service Providers, KPI Tracking, and Adherence to Service Level Agreements (SLA’s)

Problem & Status Quo

Difficulty in managing multiple service providers and tracking performance.

Desired Outcome

Full compliance and safe operations.

Solution & Benefits

IoT solutions track KPIs and SLA adherence, enabling better management of service providers and improved service quality.

Industry Use Cases

Enterprises with contract maintenance providers;

  • Service providers
  • Aftersales management
  • Facility management
  • Logistics  / freight

12 – Securing Assets and Loss Prevention

Problem & Status Quo

High risk of asset theft and loss.

Desired Outcome

IoT-enabled security systems provide real-time monitoring and alerts for unauthorized activities, enhancing security.

Solution & Benefits

Enhanced security and minimized asset loss.

Industry Use Cases
  • Retail
  • Warehousing
  • Transportation

13 – Managing Logistical Assets Operations and Supply Chain

Problem & Status Quo

Inefficiencies and delays in logistics and supply chain operations.

Desired Outcome

Streamlined logistics and optimized supply chain.

Solution & Benefits

IoT solutions provide real-time tracking and data analytics to optimize logistics and supply chain operations.

Industry Use Cases
  • Logistics
  • Manufacturing
  • Retail

14 – Asset Pool Booking Management

Problem & Status Quo

Inefficient asset booking and underutilization.

Desired Outcome

Efficient booking and optimal asset utilization.

Solution & Benefits

IoT systems enable real-time booking management, ensuring optimal use of assets.

Industry Use Cases
  • Corporate fleets
  • Equipment rental services
  • Facility management

15 – Indoor/Outdoor Campus Asset Management

Problem & Status Quo

Challenges in managing assets across large campuses.

Desired Outcome

Efficient management of indoor and outdoor assets.

Solution & Benefits

IoT solutions provide comprehensive asset tracking and management for large campuses.

Industry Use Cases
  • Education
  • Healthcare
  • Corporate campuses

16 – Workflow Automation

Problem & Status Quo

Manual processes lead to inefficiencies and errors.

Desired Outcome

Automated workflows for improved efficiency.

Solution & Benefits

IoT-enabled automation streamlines workflows, accuracy reducing errors and improving efficiency.

Industry Use Cases
  • Manufacturing
  • Logistics
  • Healthcare

17 – PowerBI Reporting

Problem & Status Quo

Difficulty in analyzing and interpreting data.

Desired Outcome

Enhanced data analysis and visualization.

Solution & Benefits

Integration with PowerBI provides robust reporting and data visualization capabilities.

Industry Use Cases
  • All industries

18 – Equipment as a Service (EaaS) / Pay-Per-Use

Problem & Status Quo

High costs of equipment ownership and maintenance.

Desired Outcome

Cost-effective access to equipment.

Solution & Benefits

IoT solutions enable EaaS models, allowing pay-per-use access to equipment. Benefits include reduced capital expenditure and maintenance costs.

Industry Use Cases
  • Construction
  • Manufacturing
  • Healthcare

19 – Aftersales Pipeline Management and Automation

Problem & Status Quo

Challenges in managing aftersales services and customer relationships.

Desired Outcome

Efficient aftersales service management.

Solution & Benefits

IoT solutions automate aftersales processes and manage customer interactions effectively.

Industry Use Cases
  • Automotive
  • Electronics
  • Machinery

20 – Digital Customer Experiences / Digital Retail

Problem & Status Quo

Traditional retail lacks personalization and efficiency.

Desired Outcome

Enhanced digital customer experiences.

Solution & Benefits

IoT-enabled digital solutions provide personalized and efficient customer interactions.

Industry Use Cases
  • Retail
  • eCommerce
  • Hospitality

Why you need to act

Operational Asset Efficiency

Ensure, track and measure key operational outcomes and performance indicators for assets. Includes:

  • Cycle and turnaround times
  • Operating hours
  • Utilization and productivity

Asset Fleet Rightsizing

Understand what equipment you have, what is being used, where it needs to be, where assets are over or underutilized and where you need to redistribute equipment or where you can afford to phase out assets and downsize.

Operational Situational Awareness

Know where all assets are, what they are being used for, what availability you have, or where assets are down and replacements are needed. Visualize and update in real-time for constant awareness and up-to-date decision making.

Equipment Uptime and Reliability

Optimise asset availability and productivity. Ensure assets are serviced and ready to go. Minimise breakdowns and accelerate remediation by getting the right people to the right place with the right parts, first time, every time.

Preventative Maintenance

Automate planned maintenance scheduling based on usage (runtime or mileage). Ensure warranty obligations are fulfilled and service records are meticulously kept and accessible. Managed service providers and maintenance work. Track maintenance downtime, benchmark and improve on maintenance KPIs and get the best out of the resources you have.

Service Level Agreement (SLA) Management

Support equipment contracts with enterprise customers by providing utilisation reporting and telematics services, including automated KPI reporting.

Condition Monitoring

Improve customer service with tracked breakdown resolution reporting.

Reinforce customer satisfaction and loyalty

Improve visibility into uptime and utilisation of equipment and increase peace of mind with managed maintenance based on runtime.

Health and Safety Management

Ensure safe and authorised equipment use, report safety issues and track resolution.

Regulatory Compliance

Ensure inspections and certifications are renewed on time and that required safety checklists are completed and filed digitally.

Fault Resolution

Digitally log faults that need attention, flag asset status if problems are urgent for unscheduled downtime. Maintain visibility and awareness of where problems are located and time to resolution.

Finance Auditing

Inventory and manage all your floorplan assets and audit stock immediately.

Sustainability and environmental responsibility

Increase efficiency, reduce waste, lower fuel consumption and right-size your fleet to ensure fleet sustainability.

How we solve the problem

  • We focus on your key outcomes and why they are needed.
  • This helps to inform optimum solution design, pricing options, budget compliance and other relevant conditions that IoT can deliver…
  • And importantly, which may not be wise options due to limitations, hidden costs or long-term cost of ownership.
  • Your success is our success, we are committed to helping you to get the best out of your initiatives and your budget.
  • We work with and recommend the best technology solutions and the best device / hardware available and on budget.
  • We work alongside you, regularly and closely to ensure smooth operations and dependable data services that can inform your wider IT ecosystem via API.
  • We offer bespoke engineering services available to ensure dependable and supported integrations, customizations, report delivery.
  • We don’t just sell you a product and walk away. We provide a turnkey, end-to-end, fully managed service, or whatever components, hardware support, SaaS, integration or operational elements that you require to build out your own services or digital models.
  • Technology and software is a constantly moving, always evolving field. We are committed to continuous improvement and refinement.
  • Whether that involves developing new, previously unconsidered features or solutions, integrations, reports, or providing analysis and process optimisation, we are dedicated to helping you get the most out of your solution.

Industry Use Cases & Asset Type Examples

Motorised and Non-motorised Equipment
  • Truck
  • Vehicle
  • Heavy Equipment
  • Trailers
  • Portable Plant
  • Machinery
Airport Ground Support Equipment (GSE)
  • Tow Tractors
  • Baggage Belts
  • Towbars
  • Passenger Stairs
Construction
  • Excavators
  • Dozers
  • Loaders
  • Compactors
  • Powered Plant
  • Tools
  • Trailers
  • Heavy Equipment
  • Light Equipment
  • Attachments
Mining
  • Excavators
  • Dozers
  • Loaders
  • Haul Trucks
  • Crushers
  • Screening Equipment
  • Powered Plant
  • Tools
  • Trailers
  • Heavy Equipment
  • Light Equipment
Agriculture
  • Tractors
  • Quads
  • Utes
  • Side-by-sides
  • Harvesters
  • Bailers
  • Spreaders
  • Implements
  • Loaders
  • Mowers
  • Trailers
  • Heavy Equipment
  • Light Equipment
Manufacturing + Industrial
  • Machinery
  • Escalators
  • Lifts
  • Doors
  • Gates
  • Pool Equipment
  • HVAC
  • Gas Fittings and Heaters
  • Ventilation
  • Security
  • Electrical
  • Plumbing
  • Access Equipment
  • Inclined Elevator
  • Fire Safety
  • General Maintenance
Transport + Logistics
  • Trucks
  • Trailers
  • Containers
  • Material Handling
  • Forklifts
  • Pallets
  • Cages
  • Bins and Skips
  • General Maintenance
Fleet Management
  • Trucks
  • Vehicles
  • Vans
  • Cars
  • Light Commercial
  • EVs
  • Hybrids
  • Machinery and Equipment
  • Trailers
Materials Handling
  • Forklifts
  • Elevated Work Platforms (EWP)
  • Boom Lifts
  • Pallet Jacks
  • Dollies
Field Operations
  • Utility Vehicles
  • 4×4 Vehicles
  • Light Commercial Vehicles (LCV)
  • Tools
  • Attachments
  • Safety Equipment
Property / Building Management
  • Lifts
  • Escalators
  • Fire Safety System
  • Access Platforms
  • HVAC
  • Doors

Contact Us

Please get in touch if you would like to gain insight and improve efficiency across your organisation.

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