Blackhawk.io at FTE APEX Asia Expo 2025: Meet Our COO, Tina Tian in Singapore
We’re excited to share that Tina Tian, Chief Operating Officer at Blackhawk.io, will be on the ground at FTE APEX Asia Expo 2025 in Singapore. As Asia’s leading free-to-attend passenger experience and business performance expo, FTE APEX brings together airlines, airports, OEMs, technology vendors, startups and government stakeholders for two days of ideas, partnerships, and practical innovation.
- Dates: 11–12 November 2025
- Venue: Marina Bay Sands Expo & Convention Centre, Singapore
- Learn More: https://www.futuretravelexperience.com/fteasia/
Why connect with Tina at FTE?
Tina leads Blackhawk.io’s delivery and scale-up of intelligent airport and airline operations across the Asia-Pacific and beyond. She’s been hands-on with some of our most impactful deployments — from GSE operations and maintenance transformation to passenger mobility and airport sustainability initiatives — and she’s the perfect person to discuss how we can help your organisation move faster with data-led decisions.
What we’re helping the industry achieve
- Intelligent GSE Operations: Real-time visibility of ground support equipment across ramps and workshops; data-driven maintenance, SLA tracking, and digital workflows that reduce downtime and improve on-time performance.
- Airline & Airport Deployments: Experience enabling connected operations and maintenance solutions with major carriers like Qantas and Air New Zealand, and with airports and OEM partners seeking to digitise lifecycle asset management.
- Passenger Mobility & Accessibility: Wheelchair tracking and mobility workflows that streamline assistance requests, provide location-aware dispatch, and deliver timestamped service transparency from call-out to drop-off — improving both passenger experience and operational accountability.
- Sustainable Airport Operations: Data-led waste management and asset tracking initiatives (e.g., projects like those at DFW) that use telemetry and smart forms to measure streams, optimise collection routes, and evidence ESG progress.
Hot topics to explore with Tina
- From paper to proof: Turning inspections, service logs, and incident reports into structured, timestamped digital workflows that feed real-time dashboards, SLA/KPI reporting, and continuous improvement.
- Lifecycle asset management: Tying OEM telemetry, parts, warranty, and service history together so finance, maintenance and operations teams make aligned, data-backed decisions.
- Operational resilience & safety: Leveraging alerts, geofencing, utilisation insights, and driver/operator scorecards to reduce risk and enhance compliance.
- Scaling success across sites: How to roll out a connected operations stack rapidly — including change management, training, and white-label options for OEMs and service providers.
Who should meet Tina?
- Airport Operations & Innovation Leaders seeking measurable improvements in turnaround, safety, and sustainability.
- Airline GSE & MRO Teams aiming to modernise maintenance, parts, and SLA reporting.
- OEMs & Service Partners exploring connected product strategies, value-added data services, and white-label platforms.
- Accessibility & Passenger Experience Leads looking to improve mobility assistance outcomes with transparent, trackable workflows.
Let’s talk in Singapore
Whether you’re solving for ramp efficiency, accessibility, or airport sustainability, Tina can share real-world lessons and practical roadmaps drawn from at-scale deployments — plus how Blackhawk.io and our NEEDME.com platform can be tailored to your operation.
