Improve asset uptime and reliability with on-time service reminders and connected machinery.
Blackhawk.io helps machinery dealers and service workshops grow their business. Through a pro-active service approach, we can help you to grow:
Parts Sales 30% Increase
Service Revenue 15% Increase
New Machinery Sales 10% Increase
Customer Loyalty 16% Increase
We help you to achieve this by delivering a connected digital customer experience with integrated IoT data. This is delivered via a combination of IoT devices (GPS tracking and telematics), managed SaaS and smartphone applications.
By using the power of IoT and connected machinery we have unlocked a business process that will increase:
A McKinsey & Company article from July this year highlights the accelerating trend across off-highway equipment dealers in North America towards digital customer experiences. Blackhawk is at the forefront of this digital transformation.
EXTRACT:
“The landscape for dealers is rapidly changing, and new opportunities are emerging. Looking ahead, dealers plan to offer a digitalized, omnichannel experience that seamlessly serves end-to-end customer life cycle needs. To achieve this vision, dealers need to have the confidence to disrupt themselves. Now is the time to define opportunities to better serve customers, develop competitive differentiators, and translate these into strategic initiatives such as analytics use cases, lead enrichment, and digital-sales front ends.”
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Who Uses Blackhawk?
Blackhawk enables real, measurable digital transformation.
Blackhawk has enabled businesses and financiers to track and manage their vehicles and assets. We work with New Zealand’s largest enterprises, including Spark IoT, to deliver branded and managed SaaS systems that are both trusted and proven.
With 33 years’ industry experience, Dave Ehrenstrom, Customer Success Manager, has a proven ability to deliver business value and performance improvement through technology, processes and systems. Contact Dave to discuss your goals and allow Blackhawk to show your business how you can achieve real transformation.
